08:00-13:30, 19 October 2017 (Thursday)

Hilton Hanoi Opera, 1 Le Thanh Tong St, Hoan Kiem Dist, Hanoi, Vietnam
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The Conference will take place in the morning of 19th October 2017 starting from 8:00 throughout the networking lunch and close at 13:30.

  • 08:00 – 09:00

    Delegate Registration and Reception

  • 09:00 - 09:05

    Welcome guests and delegations

  • 09:05 - 09:10

    Opening remarks

    Mr. Nguyen Quang Thuan, CEO, StoxPlus

  • 09:10 - 09:20

    The role and directions of the agency managing the development of Consumer Finance in Vietnam

    Dr. Nguyen Thi Hien, Deputy Head of Banking Strategy Institute, SBV

  • 09:20 – 09:40

    Report on Vietnam Consumer Finance Market 2017

    Ms. Nguyen Quynh Lan, Managing Director, Business Information Unit, StoxPlus

    • Market size and growth, market share and landscaping
    • Key findings from CF survey from 1000 customers
    • Market trends
    • Key issues and challenges yet to be addressed
  • 09:40 - 10:00

    Applying technology in consumer finance business in Vietnam

    Mr. Nimish Vinaykant Dwivedi, Credit Card Business Center Director, FE Credit/VPFC

    • Utilizing technology to reach the unbanked population
    • Overcoming logistical and infrastructure challenges to ensure equitable access to technology
    • Using customer data to your best advantage
  • 10:00 - 10:30

    Panel Discussion 1 – Market Landscaping and Product Trends and Data Technology

    Facilitator: Ms. Nguyen Quynh Lan, Managing Director, Business Information Unit, StoxPlus


    • Ms. Nguyen Tu Anh, Deputy Director, Monetary Policy Department, SBV
    • Ms. Ta Quang Don, Deputy Director, Legal Department, SBV
    • Ms. Nguyen Hanh Nam, Principal Investment Officer, IFC/The World Bank Group
    • Mr. Nimish Vinaykant Dwivedi, Credit Card Business Center Director, VPBank Finance Company / FE Credit
    • Mr. Reet Chaudhuri, Director, Consumer Finance Expert, McKinsey & Company

    Topics of Discussion:

    • Market potential, landscaping and challenges
    • Products trends and emerging distribution channels
    • Applying data technology for customer acquisition, underwriting and risk management
  • 10:30 - 10:50

    Tea break

  • 10:50 – 11:10

    International experience and implications for Vietnam Consumer Finance market

    Mr. Reet Chaudhuri, Financial and Banking Expert, McKinsey & Company

    • CF trends in the region
    • Fintech and its implications to the development of CF in Vietnam
    • P2P lending and its implications for Vietnamese policy makers
  • 11:10 – 11:30

    Information Infrastructure for Financial Inclusion and serving unbanked population in Vietnam

    Ms. Pham Thi Thanh Huyen - Financial Sector Specialist, IFC

    • The need for financial inclusion and access to finance in Vietnam
    • Information infrastructure and applying of data for individual scoring for CF market development and risk management
    • Ongoing initiatives by IFC for Vietnam
    • Implications and recommendations for CF market development and risk management
  • 11:30 – 12:00

    Panel Discussion 2 – A Policy Framework for Sustainable Growth and Financial Inclusion

    Facilitator: Mr. Nguyen Quang Thuan, CEO, StoxPlus


    • Mr. Pham Tien Dung, Director General, Payment Department, SBV
    • Mr. Do Hoang Phong, Director, Credit Information Center (“CIC”), SBV
    • Mr. Pham Huyen Anh, Vice Chief Supervisor of Banking Supervision Agency, SBV
    • Ms. Nguyen Thị Thanh Huyen, Division Manager, Department for banking operation safety policies, Banking Supervision Agency, SBV
    • Ms. Pham Thi Thanh Huyen, Financial Sector Specialist, IFC/The World Bank Group

    Topics of Discussion:

    • Data Infrastructure for sector sustainable development and for financial inclusion
    • Applying data technology to reduce the interest rate by non-banks in Vietnam
    • Policy and legal framework development
    • Emerging business models like P2P, Store cards and Fintech
  • 12:00 – 12:05

    Summarizing and concluding remarks

    Representative from the State Bank of Vietnam

  • 12:05 – 13:30

    Networking Lunch and Closing