At FiinGroup, we respect your privacy. That is why we are committed to protecting your personal information. In this document, the term "personal information is understood to include name, address, email address, phone number, any other personal information that you provide, or any information about you collected under current law. We hope that the document will help you understand what personal information we collect and how we use the information later.
When you access and use the site (including registration and ordering products), we understand that you agree completely with the terms of this policy.
All the contents you see on site are to serve your information needs and help you choose products. Therefore, you can use the site without providing any personal information. However, in some cases relating to downloading documents or purchasing products, we may ask you to provide personal information.
When you provide necessary information, we will use them to meet your requirements; or may contact you by mail, email, text message or telephone; or, in compliance with current laws, use those vehicles to introduce to you products, services or new promotions from FiinGroup. When you provide information to us via this website, you fully understand and consent to the collection, use and disclosure of personal information for the purposes specified in this page.
You fully agree and consent that the personal information you provide when using the website can be stored at the head office or branch of FiinGroup may be stored in some existing or future servers for the purpose of operating and developing the site as well as the services of FiinGroup.
If you order a product, request a service or submit a response to the site, we may contact you for additional information required to process or fulfill the order and/or your request. However, we will not provide this information to a third party without your permission, except where compulsory by law or mandatory to process the order.
FiinGroup is committed to protecting your privacy and not buy to sell your personal information to other companies for promotional purposes.
We can use some other entities to provide products or services to you. We also need to exchange your personal information to those entities to complete your request. Those entities are not allowed to use your personal information for other purposes, and we also ask them to comply with confidentiality provisions when providing services.
Sometimes, information can be put on your computer to help us upgrade the site and improve the quality of services to you. This information is commonly known as "cookies" that many web sites are currently using. "Cookies" are pieces of information stored on the hard disk or browser of your computer, not on the site. They allow the collection of some information about your computer such as IP address, operating system, browser type and addresses of related sites.
If you do not wish to receive cookies or want to be notified when the cookies are installed, you can set your browser mode to do so if your browser supports that. Please note that, if you disable cookies, you will not be able to access or use certain features on the website, which are not predetermined. We do not intentionally limit your use in this situation; it is only the constraint in programming and building the web page.
When programming the site, we have set up reasonable provisions to prevent unlawful accesses and improper uses of your personal information sent to FiinGroup via the use this site.
However, because there are always risks relating to providing personal data, whether directly by telephone, over the Internet or through other technical media, and there is no technical system absolutely safe against all the hackers and tampers, FiinGroup always makes precautious efforts appropriate for each information characteristics to prevent and minimize possible risks when you use this website.
When you sign up for service, the e-mail address you provide will be used as a tool to communicate with you. First of all, please make sure that you provide that e-mail address useful to you during the service usage.
We can send confidential information or receive your support request via e-mail. In case you no longer use the provided e-mail, you must inform us about the change.
To protect you, FiinGroup can temporarily stop receiving requests via the e-mail you have provided if we notice of fraud or unusual information until we can contact you to confirm that.
FiinGroup will proactively or upon your request supplement, correct or erase inaccurate, incomplete or not updated personal information as long as you still connect with our activities.
FiinGroup refuses to transact with juveniles (as regulated by local laws where you reside) without the approval of parents or legal guardians, unless local laws apply or allow.
This site may contain links to other sites to introduce or supplement additional related information for your reference. FiinGroup is not responsible for the contents or actions of any other sites.
FiinGroup can change the above-mentioned terms infrequently, including supplementing, removing part of the contents or suspending the website without notice. However, if the terms are changed in ways that could be detrimental to you, FiinGroup will inform you of the change via e-mail or right on the homepage.Click here to download Customer Information Confidentiality Policy of FiinGroup